ALL ORDERS ARE SHIPPED EVERY MONDAY AND THURSDAY. PLEASE NOTE THAT IF YOUR ORDER IS PLACED ON A THURSDAY AFTER 10am (PST), YOUR ORDER WILL BE SHIPPED OUT THE FOLLOWING MONDAY.
For PRE-ORDERED items, please allow up to 5-7 business days for your order to process before being shipped.
Due to the nature of our items, Riv Beauty Lashes does not issue refunds or exchanges for sanitary purposes.
SHIPPING
Riv Beauty Lashes will always provide tracking information to the email provided to us during checkout. Once your item has been shipped we cannot be held responsible for any items damaged, stolen or lost during shipment.
If for any reason you may have further questions or concerns regarding our store policy, please do not hesitate to contact us at [email protected]